Receptionist and administrative position available

Receptionist/ Front Desk/Administration

A well know guesthouse in Mokopane needs the services of a professional Front Office Receptionist and Administrator. The new staff member must be a positive and energetic individual with high standards of presentation and communication and must excel in guest service delivery.

Job Requirements:

-        Check-in and check-outs of guests

-        Answering of telephone

-        On-line communications and bookings

-        Records and updates guests profiles

-        Monitors and updates booking system daily

-        Updating of financial records and invoicing daily

-        Assists guests with all booking, quotes and queries

-        Following all Policies and procedures

-        Ensures all relevant quotes and invoices are ready for management approval

-        Submission of quotations and follow-up of quotations and payments

-        Ensure Front of House and Reception areas are kept neat and tidy at all times

-        Assist with the booking and preparation of conference venue

-        Assist management with function preparations

-        Manage kitchen and housekeeping staff when guesthouse manager is not on duty

Personal Attributes: 

-        Excellent communication and guest interaction skills, including guest complaints

-        Self-starter

-        Highly flexible, proactive and confident

-        Must be able to cope well under pressure

-        Lively and energetic

-        Team player – very approachable and open to suggestions and feedback

-        Computer literate and excellent telephone skills

-        Well spoken, professional and presentable

Relevant qualifications and experience will be an advantage

Working Hours:

-        Monday to Friday:                                07:00 – 12:30

-        Two weekends per month:          Friday 07:00 – 21:00

                        Saturday 07:00 – 21:00

                        Sunday 07:00 – 17:00

Please note that no accommodation and food will be provided

Candidate must live in Mokopane

Please note that after submitting an application (before 18 Oct 2017), if you have not heard from us within 2 weeks you should assume your application has been unsuccessful. 

Only emailed applications will be considered.

Please send CV's to TDiSales136@gmail.com