Letter to the editor: Security – what security?

Some security companies are professional, but I have been amazed at the service delivery of one company.

Our house is next to the security gate in our Estate. I cannot go into my little patio, as I can hear the security lady on her mobile phone or conversing with whoever passes. When the changing of the guard takes place at 5.30am, there is loud shouting. The music from their vehicle used to play such loud thumping music that our windows rattled.
We have no peace and I am confined to my house, as our patio is not a peaceful retreat. Neither is our house.
We have approached the security ladies for assistance, but have been met with a hostile response to our polite requests to speak quieter.
My husband has nearly been attacked by a driver and thank heavens for Vetus Schola which  assisted him.
Recently my neighbour and I were threatened by our security lady. We both emailed the security company. We have had no response. I have visited them a few times but I am still waiting for the manager to come to see me.
We are trying to move but we cannot find suitable housing. It is a pity that good people feel intimidated and have to live behind bars while others do as they please.
Is it just a matter of education? Are they not told what their duties are? Is it not to serve and protect?
A house has been robbed here in broad daylight in our estate! I believe the people who have been tasked to do their jobs have no
inclination to serve or protect us.
- “Bosveld Betty”.